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Hotel Serwir

Beste prijs gegarandeerd!

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Receptionist

We are looking for a collaborator to join our Front Office team. Discreet with a good grooming, you have an excellent sense of hospitality and service. You are the first and last impression of the hotel. Meeting the needs of the customer and offering an irreproachable service are your priority.

Responsabilities & Tasks

You are involved and you know how to work effectively and independently with the front office team. Your schedule is flexible (day, night, week, weekend and holidays) in balance with your other colleagues.

  • Be able to recognize our regular guests and get to know their habits
  • Follow on special reservations and requests
  • Responsible for the management of a cash flow
  • Management of the switchboard

Your profile

You demonstrate flexibility, initiative and enjoy working in a fast-paced work environment.

  • Preferred experience in the hospitality sector within the front office department.
  • Excellent communication skills, both oral and written, in Dutch, French and English. Any other additional language (e.g. German, Spanish, Italian,...) is appreciated.
  • Knowledge of our PMS IDPMS Amadeus, Excel and Word is a plus.
  • Be able to handle multiple tasks at a time while keeping calm.
  • Be able to analyze a problem and take the adequate decision regarding the situation.

We offer

An exciting and challenging position, in a nice and dynamic working environment.

You benefit from a good salary package including standard advantages such as:

  • Attendance holidays or bonus
  • Internal and external trainings

Location

Hotel Serwir - Koningin Astridlaan 57, 9100 Sint-Niklaas

Contact Person

Mrs. Mimi Colman, Human Resources coordinator (Email: mimi@serwir.be)